Zamilo One
Four apps that already know each other
Use one on its own or all four as Zamilo One. They share the same accounts, contacts, products and people, so a record made in one is there in the others.
Inbox & Desk
Shared Microsoft 365 and IMAP mailboxes with statuses, assignment and internal notes, plus RingCentral calls and texts beside the email.
- Shared mailboxes, really shared
- Who has it, and what was said
- Replies that sound like you
- Find anything
- Phone and texts beside the email
- AI drafts, if you want them
- Numbered tickets
- Service levels, macros and rules
- A page for every customer's ticket
- Help centre and website chat
- Messenger, Instagram and WhatsApp
- More phone services
- AI that sorts as mail arrives
CRM & Sales
Accounts and contacts, a deals board, a catalogue with tiered pricing, and quotes, orders and packing slips that become QuickBooks invoices.
- Leads and deals
- Accounts and contacts
- A catalogue that does the arithmetic
- Price lists people can open
- Quotes, orders and packing slips
- QuickBooks Online in one click
- Shopify and Magento
- Make it yours without code
- Volume breaks, price books and credit limits
- Get paid from the quote or invoice
- Dealers order from their price list
- A customer's PDF purchase order, read for you
Ship & WMS
A stock ledger, receiving and counts by scanner or phone camera, purchase orders, and a packing bench that rate-shops carriers and writes tracking back.
- A ledger, not a guess
- Receive and count by scanning
- Purchase orders
- Scan to pack
- Three carrier platforms side by side
- Written back where customers look
- Warehouses, bins and lots
- Labels on a thermal printer
- Kits made of what you stock
Quality (eQMS)
Complaints, returns, service, corrective actions, risk, incidents and recalls, linked to the order and the email, with controlled forms and an audit trail.
- One record family per complaint
- Deadlines that are watched
- Who bought it
- Replacements shipped from the record
- Controlled forms with your name on them
- Electronic signatures and an audit chain
- An SOP library with training records
- A licence watchdog and supplier scorecards
- Equipment, loaners and calibration
- A read-only room for auditors
- Complaints from email, reviewed by a person
The parts every app uses
Contacts, products and orders
Accounts, contacts, customers, products and the orders from your stores are there in every app, so each one starts with what you already have.
People and roles
Invite your team once. Roles decide what each person can see and change in every app.
Several businesses
Run more than one brand or store from one workspace, each with its own numbering, letterhead and store.
Automations
When something happens, if it matches, do this: assign, tag, create a task or remind the team.
Reports and dashboards
Sales, orders, reply times, returns, complaints and calls, with your own dashboards on top.
Make it fit
Your own pick-lists, custom fields and document layouts, without code.
Your data, portable
Import from spreadsheets, FileMaker and Zoho; export everything whenever you want.
Add an app any time
Start with one app and add another from Settings when you are ready. Put one away and its records wait for you.
Ready when you are
Zamilo is free while it is in beta. We invite companies in small groups and help each one move in.