Take the tour

Seven stops, about five minutes. Every screen here is a drawing of the real thing, with made-up records.

  1. One inbox, with the customer beside it
  2. Tickets with a clock
  3. Quotes that become orders and invoices
  4. Pack, rate and ship from one bench
  5. Stock that adds up
  6. Quality records that link up
  7. See the whole business

Stop 1 of 7

One inbox, with the customer beside it

Every mailbox, chat, social message, call and text lands in one list. Open a conversation and the customer's orders, quotes and open tickets are beside it, so the answer is on the screen before you start typing.

Next

Stop 2 of 7

Tickets with a clock

Requests from the mailboxes you choose get a number, a priority and a service-level clock counted in business hours. Macros do several steps in one press, and the customer follows along on a page of their own.

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Stop 3 of 7

Quotes that become orders and invoices

Pick products from the catalogue at the customer's own prices, send the quote as a link the customer accepts online, turn it into an order and a packing slip, and send the invoice to QuickBooks when it ships.

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Stop 4 of 7

Pack, rate and ship from one bench

Scan each item into its box, compare carrier rates side by side, print the label on a thermal printer, and the order is fulfilled with its tracking in the same step.

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Stop 5 of 7

Stock that adds up

Every receipt, shipment, count and return is a movement with who, when and why, by warehouse, bin and lot, so on hand, committed and available always agree, and the right stock reaches your stores.

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Stop 6 of 7

Quality records that link up

A complaint raised from an email keeps its return, service ticket, risk assessment and corrective action together, with the order and the customer. Who bought it answers a recall in one report.

Back Next

Stop 7 of 7

See the whole business

Sales by store, reply times, open complaints, stock below minimum: the reports come ready-made, and you can build your own dashboards from the same numbers.

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Ready when you are

Zamilo is free while it is in beta. We invite companies in small groups and help each one move in.